From our company’s humble beginnings to our current structure and continued growth, we remain steadfast in our commitment to putting clients first and making exceptional service our top priority.

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  • Straight out of high school, Ed Brown joins the pipefitters apprentice program to work alongside his father, Bill, now the sole owner of the company.

  • A very early example of a distributed processing direct digital control (DDC) system is installed at the University of Melbourne by an Australian company. DDC begins to take off throughout the building automation industry soon thereafter.

  • ASHRAE forms a committee to begin developing a standardized building automation and control networking protocol, which is now known as BACnet®.

  • Automated Logic introduces WebCTRL as a true web-based building automation platform.

  • Automated Logic recognizes CSC for Project of the Year for its work on the Nelson-Atkins Museum of Art.

  • CSC consolidates its offices into a new 12,000-square-foot building in Lee’s Summit, Mo., positioning itself for future growth.

  • CSC lands its first million-dollar project with the award of its work for the Kansas City Star.

  • Fort Leavenworth selects CSC and Automated Logic as its standard BAS platform with the award of an energy performance project.

  • Turner Construction and the Kansas City Chiefs Organization select CSC to be the building automation and control provider for the $375 million Arrowhead Stadium renovation.

  • CSC expands its services by adding lighting control systems to its portfolio of building automation system offerings.

  • Cerner awards CSC the building automation and lighting controls portion of its new Cerner Legends Campus of buildings, later to be called Cerner Continuous Campus.

  • CSC celebrates the addition of its 50th employee as part of its continued commitment to outstanding client service.

  • CSC purchases the control division of James River Mechanical in Springfield, Mo., and opens up its Springfield office with a highly talented group of employees to serve the Southern Missouri market.

  • As part of its continued investment in smart buildings, CSC adds a security division and structured cabling division to its technical complement, developing synergies between all aspects of building technology.

  • 1970

    William E. Brown and Eugene F. Wakefield found Control Service Company (CSC) out of Bill’s home with a focus on customer service. They had previously spent years at Honeywell performing service on various manufacturers of pneumatic, electric and electronic control systems throughout Kansas City.

  • 1989

    On April 14, 1989, Bill Brown signs a distribution agreement with Automated Logic Corporation (ALC) to become its 15th Authorized Dealer in the United States. Ed Brown takes ownership of the company and begins transitioning it into the digital age.

  • 1995

    Gary Hull of Automated Logic awards CSC the prestigious President’s Award for its success as the year’s top performing field office.

  • 2008

    With the transition of ownership from Ed Brown to Mike Riley and John Crownhart, CSC sets its sights on a new growth trajectory. Together, Mike and John bring more than 50 years of building automation experience to the team.

  • 2017

    CSC breaks ground on a new 25,000-square-foot office building that will service as the Kansas City headquarters and training facility.

  • 2018

    Automated Logic recognizes CSC as Dealer of the Year due to its superior field performance, excellent customer service, sustained yearly growth and community engagement.

  • 1970

    William E. Brown and Eugene F. Wakefield found Control Service Company (CSC) out of Bill’s home with a focus on customer service. They had previously spent years at Honeywell performing service on various manufacturers of pneumatic, electric and electronic control systems throughout Kansas City.

  • 1972

    Straight out of high school, Ed Brown joins the pipefitters apprentice program to work alongside his father, Bill, now the sole owner of the company.

  • 1981

    A very early example of a distributed processing direct digital control (DDC) system is installed at the University of Melbourne by an Australian company. DDC begins to take off throughout the building automation industry soon thereafter.

  • 1987

    ASHRAE forms a committee to begin developing a standardized building automation and control networking protocol, which is now known as BACnet®.

  • 1989

    On April 14, 1989, Bill Brown signs a distribution agreement with Automated Logic Corporation (ALC) to become its 15th Authorized Dealer in the United States. Ed Brown takes ownership of the company and begins transitioning it into the digital age.

  • 1995

    Gary Hull of Automated Logic awards CSC the prestigious President’s Award for its success as the year’s top performing field office.

    ASHRAE adopts BACnet® as the ANSI/ASHRAE Standard 135.

  • 2000

    Automated Logic introduces WebCTRL as a true web-based building automation platform.

  • 2003

    Automated Logic recognizes CSC for Project of the Year for its work on the Nelson-Atkins Museum of Art.

  • 2004

    CSC consolidates its offices into a new 12,000-square-foot building in Lee’s Summit, Mo., positioning itself for future growth.

    CSC lands its first million-dollar project with the award of its work for the Kansas City Star.

  • 2006

    Fort Leavenworth selects CSC and Automated Logic as its standard BAS platform with the award of an energy performance project.

  • 2008

    Turner Construction and the Kansas City Chiefs Organization select CSC to be the building automation and control provider for the $375 million Arrowhead Stadium renovation.

    With the transition of ownership from Ed Brown to Mike Riley and John Crownhart, CSC sets its sights on a new growth trajectory. Together, Mike and John bring more than 50 years of building automation experience to the team.

  • 2009

    CSC expands its services by adding lighting control systems to its portfolio of building automation system offerings.

  • 2012

    Cerner awards CSC the building automation and lighting controls portion of its new Cerner Legends Campus of buildings, later to be called Cerner Continuous Campus.

  • 2013

    CSC celebrates the addition of its 50th employee as part of its continued commitment to outstanding client service.

  • 2015

    CSC purchases the control division of James River Mechanical in Springfield, Mo., and opens up its Springfield office with a highly talented group of employees to serve the Southern Missouri market.

  • 2016

    As part of its continued investment in smart buildings, CSC adds a security division and structured cabling division to its technical complement, developing synergies between all aspects of building technology.

  • 2017

    CSC breaks ground on a new 25,000-square-foot office building that will service as the Kansas City headquarters and training facility.

  • 2018

    Automated Logic recognizes CSC as Dealer of the Year due to its superior field performance, excellent customer service, sustained yearly growth and community engagement.


CSC was founded by Bill Brown of Independence, Mo., in 1970. With just four family member employees, the company focused on installing and servicing pneumatic control systems. Over time, the industry began to grow rapidly as technology advancements dramatically impacted the design, installation and maintenance of control systems. Brown’s son and daughter-in-law purchased CSC in 1989. Shortly thereafter, they partnered with Automated Logic, a subsidiary of United Technologies, to become the fifteenth U.S.-authorized distributor of this unique building automation system. Throughout the next 20 years, CSC expanded its workforce from four employees to 40, servicing and installing the Automated Logic product while expanding its market share in the Midwest. Currently, CSC is one of the top 10 Automated Logic distributors in the country, controlling and installing more than $20 million of work each year.

In 2008, Control Service Company was sold to Mike Riley and John Crownhart. Since then, they’ve added an additional 40 employees, as well as its control offerings to include best-in-class lighting and security solutions. The current organizational structure includes two principals with vast field experience, more than 30 systems and field engineers, a dedicated team of service engineers who provide on-site technical support and 24/7 phone support, and more than a dozen operations and administrative personnel to support the company in keeping projects on time and on budget.

Despite the inherent changes in the company over time, CSC has remained locally owned and true to a single mission — using a customer-centric approach to helping people meet their needs through creative and innovative custom solutions. A foundation of integrity, honesty and transparency keeps loyal customers coming back and new companies in expanding markets taking notice. By strengthening its services, CSC continues to work toward making the local community a more sustainable and eco-friendly place to live and work.